Humana Principal - Site Reliability Engineering in Las Vegas, Nevada
The Principal Site Reliability Engineering Leader will be accountable for leading a team of individuals who are responsible for driving technology & systems quality, resiliency, availability and operational efficiency improvements across the enterprise.
Build & lead a multifaceted team focused on driving improvements in tech quality, resiliency and availability as well as spreading Humana’s best practices and requirements for Site Reliability Engineering
Ensure technology operations consistency across the enterprise by influencing and coordinating closely with IT Operations Directors in both the development and infrastructure spaces
Create enterprise wide status reporting reflecting the coordinated quality, resiliency and availability improvement efforts from across all technology areas
Drive efforts across the enterprise focused on Major Incident and IUM reductions
Establish and evolve SRE best practices in coordination with Engineering, Security and Infrastructure teams
Build out a strategy and best practices in the creation of a consistent “Go For Green” process to be used across the enterprise for systems supported by SRE
Work closely with the SRE Towers, DRO, AIOps and Automation teams on designing, coding and implementing selected critical improvements that improve resiliency, quality and availability or reduce human effort
Develop and nurture critical feedback loops between technology and business operations functions to create knowledge and actionable insights which can be used to drive improvements
Ability to make solid business decisions in a dynamic and fast-paced environment.
Strong leadership and people management skills.
Full understanding of Humana’s SRE function or of SRE capabilities in general
10+ years of previous experience in a large application or infrastructure support environment
Demonstrated and advanced skills in Command and Control on major initiatives
Ability to lead and influence diverse team members who may not all report to you
A leader in Strategic and Out-Of-The-Box thinking
Demonstrated ability to go beyond what is asked for and envision and deliver what is needed
Ability to inspire a team of direct reports focused on driving system improvements
Ability to engage with leaders at the VP level and above, both in technology and business
Bachelor’s or Master’s Degree in Computer Science, Computer Information Systems or other related fields
Lean or Six Sigma experience
Scheduled Weekly Hours
Mission: At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
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